FAQ

HELP CENTER

FAQ

How long is shipping?

Typical shipping times are between 4-7 business days for U.S. and Canada orders, and 5-9 business days for other countries.

How long is processing?

Orders are processed in 1-2 business days. We try our best to provide quality product and service.

What are the ingredients?

Ingredients

What is the expiry date?

Our Tallow & Honey Balm is best used 12 months after opening.

Order confirmation?

An order confirmation will appear as the final step in your order process. You’ll also receive an email confirmation with your order number, followed by tracking after shipment.

Order cancellation?

Orders can be cancelled if requested within 24 hours. Requests after 24 hours will be considered, but are not guaranteed.